Sales Force Automation
Optimize your sales efforts with the familiar and intelligent features of Microsoft Dynamics Client Relationship Management (CRM) 2011. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to increase time with customers, shorten sales cycles, increase close rates, and Customer Service. Find out more about Sale Force Automation…
CRM Marketing
Get a CRM marketing solution that is flexible, easy to use, and engineered to fit your business. Transform every touch point into a marketing opportunity and harness the undiscovered potential within your customer base. With familiar and intelligent marketing capabilities in Microsoft Dynamics CRM solutions, you can market more effectively, improve productivity, and gain actionable insight into your marketing efforts. Find out more about CRM Marketing Solutions…
Customer Service
Microsoft Dynamics CRM meets the changing expectations of customers with a service solution that is robust and flexible. Users find familiar functionality and an interface that let them work in a personal, natural way. This intelligent solution informs customer service professionals with guidance that is insightful and actionable. The result is a connected, collaborative and integrated organisation. Find out more about Microsoft Dynamics CRM Solutions…
Extended Marketing – Customer Relationship Management and Social Media Management
With the ever-growing phenomena of social networking companies are presented with a unique business opportunity allowing enriched customer interactions and harnessing untapped potential clients with more personal engagement. Microsoft Dynamics CRM solutions offers a Social Networking Accelerator to assist with increased brand awareness. These added features offer:
- Identifying key influencers in each product area to increase brand awareness;
- Automatically tracking public online conversations of interest within the customer system of record;
- Rating and tracking the sentiment of specific social networking conversations;
- Tracking online reaction to new announcements or developments;
- Keeping track of competitors by monitoring their public online conservations;
- Using social networks as a source of market research by creating online focus groups.
Contact us to find out more about our Customer Relationship Management solutions…
